The banks were making so much money that they could afford to give bad service, charge a lot, and treat customers poorly. And the reason they could do that is because there was an oligopoly of five banks that had 80% market share, and they had been there for decades with basically no new entrants.

— Invest Like the Best with Patrick O'Shaughnessy
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@underscoredpodcasts·October 27, 2026