The practical limits of AI design tools (spoiler: you'll hit credit limits fast)

Claire Vo

@underscored

aiproduct-designconstraints

So much money and attention is focused on re-thinking our work tools and processes today, Gavini notes, with many of tech's smartest people bringing AI to verticals like legal or healthcare. "My workflow changes every three months now," he says. "So why are the apps that I use on my phone every day still the same?"

Naveen Gavini

@underscored

consumer-aiproduct-designuser-experience

The chatbot interface appeared to be the obstacle, not the work. And once a conversation got messy, it stayed messy. The AI, optimized to be helpful, just mirrored back whatever disorganized structure the user provided while the user, overwhelmed, didn't reorganize.

Ethan Mollick

@underscored

human-computer-interactiontool-designcognitive-bias