The economic growth of the last 200 years has been astounding, but I think we're at an even bigger inflection point now. If you can have AI that is better than human experts in every field, and you can deploy that AI at enormous scale, you can have things like a brilliant doctor, lawyer, financial advisor, whatever, available to everyone on the planet. And what that means for human wellbeing, for eliminating poverty, for doing things that we've never been able to do, I think is just difficult to overstate.
Emotions are not just feelings — they're information. They tell you what you care about, what matters to you, what you should attend to in the environment. If you strip away your emotions, you don't become a better reasoner; you become a worse one.
Whether we can control AI systems is no longer a theoretical question, given recent revelations about OpenAI models scheming against the company for months on secret message boards. And yet to Zuckerberg, the danger isn't that we might lose control over these systems — it's that someone else might monopolize them.
Objectivity is just when you park your emotions and learn without judgment. I don't have to like it, I'm just here to learn from it. Neutrality negates your opinions as if you have no judgments.
Everyone has their own story. Everyone has their own reasons for not being vaccinated or getting vaccinated. And most of what I did during that time was just hear someone out that I would normally write off. That was the most important thing that I did. It wasn't what I said. It was what I did around listening.
The economic growth we've had in the last 200 years is this extraordinary exception in human history. And yet, I think we're about to look back on that and think it was just this tiny little warmup. I think we can do the equivalent of that again in a very small number of years.
But, against all odds, this kind of quirky music is now going mainstream—witness the quick rise to crossover acclaim of Angine de Poitrine, a band that's relying on a similar aural toolkit. I never dreamed that microtonal tunes would come so far.
The economic system that we all inhabit is basically a way of turning energy and ideas into goods and services. And if you think about what's possible when both of those inputs are effectively infinite, I think the world totally changes.
Intercom has already shown this can work at scale: PRs approved by its AI system move five times as fast as human-reviewed ones and have a lower revert rate. In other words, the AI-reviewed code isn't just shipping faster—it's less likely to need fixing after it reaches production.
Most of us intuitively understand that we are shaped by the unusual circumstances of our own lives. But we rarely think about the ways in which our era, our country, and our culture have shaped our beliefs, intuitions, and desires — making them feel universal when they are anything but.