When we looked at sort of the employee base, they have a lot less agency in it. So they aren't necessarily deciding on the change or part of the process. They're sort of the receivers of it. And anytime we don't have agency then we start to sort of buy in less to the change.
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I joined in 2023 as Anthropic's first technical product manager, when the entire product team was five engineers, and has since helped ship every model from Claude 2 through Fable, and helped incubate Claude Code, MCP, Skills, computer use, tool use, and reasoning.
Lenny Rachitsky
To be in hell is to drift; to be in heaven is to steer.
George Bernard Shaw — Man and Superman
It is not the neutrals or the lukewarms who make history. Hot lead can melt, but it took hammer blows to shape the very foundations of civilization — the same is true of human will.
Erwin Chargaff — Heraclitean Fire: Sketches from a Life Before Nature