When we looked at sort of the employee base, they have a lot less agency in it. So they aren't necessarily deciding on the change or part of the process. They're sort of the receivers of it. And anytime we don't have agency then we start to sort of buy in less to the change.
What I'm talking about is the same thing that we hear from CEOs around their energy that they get from change. Um their vision that things can be better for employees and for citizens.
