I don't think you can kind of underestimate the value of that experience going into a new venture. We went into factor with this very very good understanding of the customer their operating environment, and then we were able to identify this problem that needed solving.
Most people think about company building as: I have an idea, I'll go raise money, I'll hire a team, I'll build a product, I'll go get customers. Kareem's approach is almost the inverse of that. He starts with the customer, lives with the customer, and lets the product and company emerge from that deep customer intimacy.
2mo ago
Underscored — save the words that stop you in your tracks.
