TED

A Simple Solution to Fix Workplace Miscommunication | Melissa M. Mikus | TED

Employees and executives, 86 percent of them, blame workplace failure on ineffective communication. And US businesses alone lose $1.2 trillion -- trillion dollars -- a year as a result of miscommunication. So this isn't just about being nice and diplomatic. Miscommunication is expensive.

Semafor

Putting Employees at the Center with BCG's Kristy R. Ellmer at Semafor World Economy

When we looked at sort of the employee base, they have a lot less agency in it. So they aren't necessarily deciding on the change or part of the process. They're sort of the receivers of it. And anytime we don't have agency then we start to sort of buy in less to the change.

Semafor

Putting Employees at the Center with BCG's Kristy R. Ellmer at Semafor World Economy

75% of them are still failing to deliver their results. And when you look at the reasons why, it's all human components.

Office Hours

Scott Answers: Is AI Replacing Middle Management? | Office Hours

Management is an ability to soften the chaos created by leaders. The notion that your AI is going to bring everybody in and they're not going to need to have contact with anybody else and the AI will manage them, tell them what to do, and at the end of the year give them their performance review and a bonus. Even if that was possible, which I don't think it is, it's a nihilistic, [ __ ] up vision of the world.

The Business of Tech

The Business of Tech: AI is eating market research

This is a story about what happens when you combine real human data with AI, and why that combination might just be the future of how companies make their most important decisions.

The Business of Tech

How algorithms are quietly rewriting the state

Many pilots rely on self selected enthusiasts, vendor methodologies, and rough time saved calculations rather than robust measures of service quality or error rates.