The hardest thing about building Harvey is doing what's best for our customers despite immense pressure to do what's easy. The easy thing would have been to force our customers into consumption pricing before they were ready and serve them worse models to protect our margins. We believe the most important part of building a company is earning and keeping your customers trust. You do that by doing the hard thing for them even when it costs you.
The pricing of these AI models is clearly becoming front of mind for enterprises, and it is very quickly becoming a race to the bottom. Open AI and Anthropic can only play that game for so long because where are they getting their money from? They're not getting it from profits. They're getting it from venture capital.
Supposedly Cloud Pro or Cloud Max, it cost $200 a month, but supposedly right now it cost them $5,000 a month to for the compute and the chips to offer you that service. So they're trying to just capture a ton of share.
