Most of us intuitively feel that we are above average in a variety of ways. We think we're smarter than average, more competent than average, more ethical than average. Psychologists have documented that people's assessments of themselves are, to put it charitably, often not well-calibrated.
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The best business returns are usually achieved by companies that are doing something that is quite easy to understand. The trick is getting first to a strong market position and then exploiting the advantages that follow. What you want is a natural franchise. A company can have a perfectly marvelous product and still be in a lousy business.
Peter Lynch — One Up on Wall Street
The universe is under no obligation to make sense to you.
Loren Eiseley — The Firmament of Time
When Claire tests her own onboarding flow, she naturally follows the happy path. She fills out every required field, clicks 'next,' and never intentionally tries to break anything. Codex tested the flow as both a team and an individual, pushed on required-field edge cases, and immediately uncovered a blocking bug that had survived for months simply because Claire always completed the form correctly.
Lenny Rachitsky