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Tag:customer-focusClear

upstartsmedia.com

The Founder Who Lit $10M On Fire, With Mutiny's Jaleh Rezaei

"If the business isn't good, you lose all of those optics eventually anyway. And this is hard for founders, right? Because, you are on a roller coaster, and sometimes founders look for external validation, right? 'Okay, well, if I have a lot of people, or if I have investors or whatever, it means that I'm doing well.' But really, the only thing that matters is, are you serving a really large market of customers, and do they love your product?"
— Jaleh Rezaei

1mo ago

The best thing a company can do is to be a wonderful place to work and to create products and services that genuinely improve people's lives. Most companies optimize for the wrong thing—they optimize for quarterly earnings instead of for the long-term health of the business and the satisfaction of their customers.

3mo ago

Underscored — save the words that stop you in your tracks.

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