We are what we repeatedly do. Excellence, then, is not an act, but a habit. But habit itself is not merely repetition — it is the slow carving of character, the way water shapes stone not by force but by persistence.
Over the next two and a half years, they visited and onboarded 100 doctor's offices onto test versions of their software, starting with basic use cases like managing claims with one insurance provider. 'You will not find many other people that are willing to obsess for so long, and so deep, over this,' Pelle says.
In fact, the man that would go on to build the world's largest hotel chain started with a nine-seat root beer stand in Washington, DC with $6,000 and a simple goal: serve people well and build something that lasts.
5mo ago
Underscored — save the words that stop you in your tracks.
